Follow the guide below to remove and replace a sensor that has been marked as eligible for an upgraded replacement
Information to know beforehand
- Sensors eligible for replacement will be flagged in your dashboard. If your original sensor is not flagged as "replacement required", contact Pulsa support at support@pulsasensors.com or (916) 579-7267
- Any location that has a differential pressure sensor and an associated headspace sensor, will require both sensors be replaced
- Any replacements should be completed with V2 sensors ONLY. V2 can be identified using their taller black cap
- Any sensor not intended for replacement should be maintained with a new battery
Save & update original sensor information
Access existing sensor details by scanning the QR code in the Pulsa app, or searching for the sensor name in your dashboard. Record the following details to copy over to your replacement sensor(s):
- Original sensor name
- Original sensor connected product
- Original sensor level and headspace alerts, as well as users subscribed to those alerts
- (If applicable) organizations sensor is shared with
- (If applicable) sensor integration details
- (If applicable) adjustment factor
Once the sensor replacement/ removal has been completed, original sensor details will become unavailable.
Note: sensor names must be unique. Update the replacement sensor name (e.g., add "replaced" to the name) to avoid having two sensors with conflicting names
Add Replacement
Add V2 sensor to the dashboard by following the typical installation steps. If replacing a differential pressure sensor, ensure any associated headspace sensor is also replaced at this time.
Confirm new sensor is connected, configured, and reading correctly before moving to the next step
Remove sensor marked for replacement
Now that your upgraded sensor has been setup, identify the sensor(s) to be replaced. Select from any flagged sensor in your Pulsa dashboard. Note: Any differential pressure sensor with an associated headspace will require BOTH sensors be replaced.
Select the sensor you wish to remove from your main sensor list
- Once on the sensor details page, click complete replacement to finish sensor replacement
- The sensor selected for replacement will be listed. Note, any attached headspace sensor will automatically be selected for replacement in this step
- Sensor replacement is a permanent action. The sensor will be removed from your platform and all historical information will be lost. Please ensure any necessary details such as alerts, or shared access has been recorded, and copied over to your replacement sensor.
- Click confirm to complete replacement
- Original sensor will promptly be removed and user will be returned to main sensor list
Once the original sensor has been removed, sensor should be disposed of.
For any questions, or concerns, contact Pulsa support at support@pulsasensors.com or (916) 579-7267
