Using Pulsa

Best practices, tips & tricks, troubleshooting, and how to replace batteries

[Kit A] Replacing gateways in a solar kit, Lumiax with 002 or 003 (gateway released in 2021)


Supplies required

Replacement kit which includes:

  • Replacement gateway
  • Twist ties
  • Additional power adapter


Additional supplies

  • Flathead screwdriver
  • Marker
1

Remove plastic lid

  • Unscrew the 4 gray pins along the corners
  • Once screws are loosened, remove lid to expose the gateway
2

Unplug battery

  • Unplug the battery, located on the right side of the mesh panel
3

Unplug gateway

  • Unplug the gateway by loosening and disconnecting the wire connected to the bottom of the gateway
4

Mark gateway placement

  • Before unscrewing the old gateway, make sure to mark its placement on the plastic mesh panel.
  • Mark each of the corners with a pen or marker. The replacement gateway will need to be placed in the original placement.
5

Remove and replace gateway

  • After marking gateway's placement, unscrew the gateway from the mesh panel
  • Install replacement gateway in same location, tightening screws by hand or using the lightest amount of torque if using a power drill
  • Tighten only until just secured
6

Adhere new QR code to kit and scan in new gateway ID

  • The replacement gateway will come with a new QR code to attach to the solar kit
  • Remove the current QR code on the outside of the kit and replace with the QR code listing the NEW gateway's ID
  • Add the new gateway ID to your Pulsa dashboard by scanning the QR code, or manually typing the gateway ID to add.
7

Reattach wires and close gateway

  • Reconnect the battery to the solar panel
  • The gateway should power on and begin trying to connect to nearby sensor
  • If your gateway displays a solid red light after reconnecting, reset the power supply by disconnecting the wires, waiting about 20 seconds, and then reconnecting
  • If the gateway does not immediately power on, solar charge may be low and will require some hours of charge before powering on
8

Confirm sensor connection

  • Once install is complete, remount the gateway
  • Note: gateway should be mounted pointed South where it will be able to receive at least 3-4 hours of sun a day
  • If gateway is powered on and displaying a solid green light, confirm sensor connection and levels are accurate
  • If your gateway displays a solid red light after reconnecting, reset the power supply by disconnecting the wires, waiting about 20 seconds, and then reconnecting
  • If gateway requires charge, check back in on the gateway's detail page or a connected sensor to confirm readings
9

Reuse removed gateway

  • Use included adapter to convert the gateway into a plug in adapter
  • Attach adapter and use as normal

Note: Before reusing the gateway, make sure to update your gateway's details to accurately reflect new name and location.