Find answers to common questions about Frontier GPS, including compatibility, location accuracy, data availability, and dashboard functionality.
Compatibility & setup
Which Frontier devices support GPS?
All Frontier Link, Frontier Puck, and Frontier Digital models support GPS positioning, provided they are running firmware version 5.5 or later.
Do I need to purchase new hardware?
No. Existing Frontier hardware supports GPS positioning. Compatible firmware and GPS activation are required.
Is GPS enabled automatically?
GPS is enabled by default during new Frontier registrations. Existing devices may require manual activation.
Can GPS be enabled for multiple devices at once?
Yes. Contact support@pulsasensors.com to request bulk GPS enabling.
Position reporting
How often does Frontier update its GPS position?
Frontier checks for position changes every hour in High Performance mode or every 12 hours in Low Power mode.
Updated positions are reported when a change is detected and the device successfully uploads.
Does GPS work when my device is offline?
Frontier cannot communicate updated positions without a successful cellular connection. The last-reported position remains available in its history.
Does GPS work indoors?
Yes, although buildings, metal structures, and areas with poor cellular connectivity may affect positioning reliability.
Can GPS track a Frontier while it's powered off?
No. Frontier does not record new GPS positions while powered off.
Can GPS be used internationally?
Yes. Frontier positioning functionality supports international locations.
Dashboard functionality
Does GPS automatically change my sensor's assigned Location?
Pulsa suggests nearby Locations or provides GPS coordinates to help you select or create a Location. You can review and confirm the appropriate assignment.
Can I override the GPS position?
You can manually maintain or update the sensor's assigned Location, including when your verified address is more accurate than the reported GPS position.
Can I see previous GPS positions?
Yes. Open the Frontier's Location information and select History to review previous positions.
Can I export GPS data?
GPS location data export is not currently supported.
Can I search or filter sensors by GPS position?
Filtering and searching by GPS position are not currently supported.
Can I view GPS positions on Map View?
Map View can surface possible location discrepancies using the "Could be here" indicator. GPS positions are not currently displayed directly as a separate map layer.
Access & data
Who can view my Frontier's GPS information?
Users with access to the hardware item can view its Location and Position information. This includes users from organizations with shared dashboard access to the sensor.
Can administrators restrict GPS visibility to specific users?
Separate GPS-specific access restrictions are not currently supported.
How long is GPS data retained?
Customer-defined Location history is retained. GPS Position data collected through cellular tracking may be cleared after 30 days.
Can I request deletion of GPS positioning history?
Customer-requested GPS data deletion is not currently supported.
Is GPS a real-time asset tracking system?
No. Frontier GPS provides periodic positioning information based on device check-ins and successful uploads. It is designed to improve equipment visibility and location accuracy, rather than provide continuous real-time tracking.